Privacy Policy

We care about your privacy and want you to understand how we collect, use, store, and protect the data that you provide to us when using our platform. This Privacy Policy explains why we collect your personal information and what we do with it.

Purpose of the Privacy Policy

This Privacy Policy is designed to inform users about their data rights and how Luckzie Casino handles personal information. By using our services, you consent to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users who access or use our platform, including those from the European Economic Area (EEA) and other countries outside the EEA. The use of our site and services implies agreement to this policy.

Consent Clause

By accessing or using our platform, you consent to the practices described in this Privacy Policy. This includes how we collect, use, store, and protect your personal data.

Data We Collect

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to improve your experience on our site. Cookies are small text files stored on your device that help us remember your preferences and login information. We use three types of cookies:

• Essential cookies: necessary for the proper functioning of the site, such as login and session management
• Analytics cookies: help us understand how users interact with our site, including what pages are visited most often
• Marketing cookies: enable targeted advertising based on your browsing behavior

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

• Contractual necessity: to provide our services and fulfill contractual obligations
• Legal obligations: to comply with laws and regulations in various jurisdictions
• Legitimate interests: to improve our site, personalize your experience, and prevent fraud
• User consent: when you explicitly agree to share your data for specific purposes

Data Sharing and Disclosure

• Payment processors
• Gaming providers

Personal data is not sold. We disclose data where legally required, such as in response to a court order or subpoena.

Data Storage and Retention

We retain personal data for the duration of your account and for up to 6 years after account closure, unless otherwise specified by law. Data is stored securely on our servers using industry-standard encryption methods.

Security Measures

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us to exercise your rights: support@ert

International Data Transfers

We may transfer personal data outside your country or EEA to countries with equivalent data protection standards. We use Standard Contractual Clauses to safeguard the transfer of sensitive data.

Third-Party Services

External links and services have their own privacy policies, which we are not responsible for.

Policy Updates

This Privacy Policy may be updated at any time. You will be notified via email or on our site when changes occur. Continued use implies acceptance of new terms.